A DPIIT Govt. Of India Registered Startup

Terms And Conditions

This document states the terms and conditions under which all verification companies (hereinafter referred to as the “Vendor”) and all Users (hereinafter referred to as the “User”) who use the online marketplace platform known as Authblue of Pegadroid IQ Solutions Private Limited, (hereinafter referred to as the “Authblue”) on the website known as www.authblue.com (hereinafter referred to as the “Site”), agree to operate.

For Vendors

1. Eligibility Vendor must be legally capable of entering into contracts and assuming contractual obligations to use the Site and its services. During registration, Vendor must provide their real name, address, phone number, email address, and any other required information and data. Vendor represent and warrant that: (a) They are duly organized and in good standing under the laws of the State in which your business is registered (b) They have all requisite right, power and authority to perform their obligations hereunder; and (c) They are currently in compliance with all applicable laws and regulations, and will immediately terminate their use of the Site if at any time they fail to comply with an applicable law or regulation.

2. Vendor’s Listing Fees and Payment Terms

2.a. Membership Authblue offers various membership options, some of which may or may not charge a fee to list Vendor’s Services on the Site. Membership fees and applicable Listing fees can be found in this document. Authblue reserves the right to change these fees anytime in the future. In such an event, if it impacts Vendor’s current membership, they will be given advance notice, and the option to terminate participation.

2.b. Transaction Fee. This Fee is not applicable for Vendors registering under Early Bird Offer with Authblue. For other Vendors to sell Services on the Site, Vendors must agree to pay a Transaction Fee to Authblue. A Transaction Fee may apply on all orders received by Vendors, including orders that were cancelled, failed, or declined as of the last day of the month the order was received. Vendor may request an exemption for the Transaction Fee with regard to an individual order if the order is cancelled in mutual agreement. The Transaction Fee equals a Fixed or Percentage Price per order that is accessed to each Vendor with Services included in the order. All listed Fees are for reference and each Vendor may be accommodated under a fee structure unique to the Vendor.

2.c. Early Bird Offer Authblue may offer an Early Bird Offer for selected Vendors which exempts them from paying any Transaction Fee for a fixed period. Authblue may terminate this offer at any time at its sole discretion, however with a prior notice to the benefited Vendors.

2.d. Online Payment Transactions Authblue may allow Vendors to receive online payments on the Site for sale of their Services. Many online payments may be administered using a third party application, which may include, but are not limited to, Razorpay. Unless otherwise specified in this document, online payments administered through third party applications are subject to any Terms and Conditions, which may include any of the third party application provider’s dispute resolution policies, associated with the corresponding third party application. Authblue will not store Vendors’ or Users’ credit card information (or other financial information that Authblue deems sensitive) on the Site when the information is entered into a third party application. A User’s authorized payment (“Payment Transaction”) is directly credited into the Vendor’s Account as per any rules, terms, or conditions of Razorpay, and Authblue does not deduct any commission during such a transaction.

2.e. Monthly Statements. Monthly statements may either be emailed or made available to Vendors through Authblue or third party portal. Monthly statements will list all transactions including any payments, refunds, fees, and may include details of transaction charges imposed by third party payment provider like Razorpay.

2.f. Cancellation of Orders. Vendors may cancel orders for any reason in accordance to the Vendor’s own independent Returns Policy and Terms and Conditions. Authblue retains the right to cancel orders in cases where it deems appropriate to do so due to service disruptions or other circumstances out of Authblue’s control. Any cancellation of order through Authblue only cancels the status on Authblue; Vendor is responsible for any other steps required to cancel orders on any of their applications. Vendors must communicate cancellation and refunds policy upfront while registering and keep Authblue notified of any future changes to the same. Vendor may provide refunds or adjustments to Users for their Site purchases through any functionality Authblue enables. Authblue may modify or discontinue this functionality at any time without notice.

3 Applicable Policies And Guidelines Vendors are required to abide by Authblue’s Procedures for Conducting Sales on the Site (the “Procedures”), which are incorporated by reference into, and made part of, this document. The Procedures dictate required transactions processes and set out acceptable conduct and prohibited practices. Authblue reserves the right to change these procedures and guidelines at any time, and such changes will be effective immediately upon posting the amended Procedures with or without notice to you. It is your responsibility to regularly refer to, understand, and abide by the Procedures.

It is fully understood and agreed by Vendors that they are entirely responsible for all their actions while processing orders from Site. If Vendors make any mistakes that cause any monetary or other kinds of losses to the them, Authblue shall not be held liable for such losses and only the Vendors shall be liable for such losses.

3.a Authblue may terminate service to Vendor at any time for non-payments, Vendor’s communication of inaccurate or invalid information, or inactivity, without any prior notification, unless this document explicitly directs otherwise. Authblue may disable Vendors accounts that are registered under free membership on the Site upon 30 days of inactivity, even if Vendor’s information is accurate and valid. If Vendor is a paid member on the Site, Authblue will only terminate access for Vendor or remove Vendor’’s postings upon violating the terms of this or any other agreement between Vendor and Authblue.

3.b Authblue is not responsible and makes no representations as to the validity of any information provided by Users or Vendors. Authblue does not necessarily agree with any information posted by Users, Candidates and Vendors.

3.c The Site may, at time, be unavailable to Users, Candidates or Vendors. Authblue shall not be liable for any harm to Vendors occurring in connection with such unavailability, including lost sales. Unavailability may occur, for example, as a result of maintenance, hardware and/or software upgrades, security measures, or other reasons at the discretion of Authblue. The duration of such unavailability may be any length, but may, in many cases, last a few minutes to two hours. Authblue is not required to give any notice of unavailability, but Authblue may, at their discretion, give advance notice of unavailability when they able. Authblue will attempt to schedule any planned downtime during off peak hours between 12:00 am and 4 am Indian Time.

3.d Vendors may only offer to sell Services that are lawful and not prohibited to be offered for sale by the Procedures. Under no circumstances may Vendor offer to sell Services that (a) infringes any third-party intellectual property rights (including copyright, trademark, patent, and trade secrets) or other proprietary rights (including rights of publicity or privacy); (b) constitutes libel or slander or is otherwise defamatory; or (c) is counterfeited, illegal, stolen, or fraudulent.

3.e Any report, opinion, statement of expectation, forecast or recommendation supplied by the Vendor as part of the Services is solely relied upon the Vendor and Authblue is not liable for the authenticity of the report. Vendor shall ensure that the report submitted is valid in the eyes of law.

3.f All notices will be sent by e-mail or will be posted on the Site or by any other means then specified by Authblue. Authblue will send notices to Vendor at the email address maintained in Authblue’s records for Vendor. Vendor will monitor their email messages frequently to ensure awareness of any notices sent by Authblue.

3.g Vendor may terminate his or her participation at any time by informing Authblue using an approved method and Authblue may terminate Vendor’s participation at any time with or without prior notice. Upon termination, Vendor must pay Authblue all fees incurred prior to the effective date of the termination, and any pending transactions will be canceled.

For Users

4. Eligibility And Registration The Authblue Site and its services are not available to persons under the age of 18 or to anyone previously banned by Authblue from accessing the Site. Users must be legally capable of entering into contracts and assuming contractual obligations to use the Site and its services. During registration, User must provide their real name, phone number, email address, and any other required information and data. Users represent and warrant that: (a) They are duly organized and in good standing under the laws of the State (b) They have all requisite right, power and authority to perform their obligations hereunder; and (c) They are currently in compliance with all applicable laws and regulations, and will immediately terminate their use of the Site if at any time they fail to comply with an applicable law or regulation.

5. Fee And Payment Terms

5.a Markup Authblue may charge a markup fee over and above the prices offered by Vendors, to place order on the Site. This markup fee is calculated as percentage of the order value and differs for each order. The percentage fee also covers any costs associated with third party services such as payment gateway, messaging, mailing etc. Authblue reserves the right to change these fees anytime in the future. However existing orders will not be impacted by any such change.

5.b Vendor Fee This is the fee charged by Vendors for the verification services offered by them on Authblue. Vendor fee associated with each order will be shown on website while placing the order.

5.c Institutional Fee This is the fee charged by few universities, institutions, corporates and other government and non government agencies for confirming or verifying the certificates. This fee differs for each candidate profile depending on their work, education history etc. Any such fee is charged over and above the markup and vendor fee and should be borne by the User. Verification reports are made available to the User only after receiving such fee from them.

5.d. Online Payment Transactions Online payments are administered using a third party application, which may include, but are not limited to, Razorpay. Unless otherwise specified in this document, online payments administered through third party applications are subject to any Terms and Conditions, which may include any of the third party application provider’s dispute resolution policies, associated with the corresponding third party application. Authblue will not store Users’ credit card information (or other financial information that Authblue deems sensitive) on the Site when the information is entered into a third party application. A User’s authorized payment (“Payment Transaction”) is directly credited into the Authblue’s Account as per any rules, terms, or conditions of Razorpay.

5.e Invoicing Authblue issues invoices to Users after receiving full payment for a particular order. Invoicing will include details of Vendor fee, Markup (if applicable), any institutional fee and applicable taxes. The invoices are shared over email in an offline manner. Users are required to submit their correct invoicing details including billing address and GSTIN(if applicable) on the Site after placing the order. The invoicing details can be updated through Settings menu in the dropdown, after logging in the portal. Any updates to the invoicing details will only reflect in new orders. Existing orders will not be impacted due to such a change.

5.f Refunds And Cancellations Orders once accepted/claimed by the Vendor for processing can not be cancelled by the User. However, vendors may cancel orders for any reason due to external factors or in accordance to the Vendor’s own independent Returns Policy and Terms and Conditions. Such terms and conditions are presented to the User at the time of placing the order. Authblue retains the right to cancel orders in cases where it deems appropriate to do so due to service disruptions or other circumstances out of Authblue’s control. Refunds are issued only as per the governed refund policy. Refunds, if applicable, are credited into the account directly.

6 Applicable Policies And Guidelines Users are required to abide by Authblue’s Procedures for registration and order on the Site (the “Procedures”), which are incorporated by reference into, and made part of, this document. The Procedures dictate required transactions processes and set out acceptable conduct and prohibited practices. Authblue reserves the right to change these procedures and guidelines at any time, and such changes will be effective immediately upon posting the amended Procedures with or without notice to you. It is your responsibility to regularly refer to, understand, and abide by the Procedures.

6.a Authblue may suspend/terminate access to Site to User at any time for non-payments, inaccurate or invalid self information, inaccurate or invalid candidate information or posting any objectionable content, or upon violating the terms of this or any other agreement, without any prior notification, unless this document explicitly directs otherwise.

6.b Authblue is not responsible and makes no representations as to the validity of any information provided by Vendors. Authblue does not necessarily agree with any information posted by Users, Candidates and Vendors. Authblue takes no guarantee of accuracy of the report submitted by individual Vendors, however, Authblue collects regular feedback from Users so as to identity Vendors who submit poor quality reports, and take appropriate action.  

6.c The Site may, at time, be unavailable to Users, Candidates or Vendors. Authblue shall not be liable for any harm to Users occurring in connection with such unavailability, including lost sales, delay in hiring, lost revenues. Unavailability may occur, for example, as a result of maintenance, hardware and/or software upgrades, security measures, or other reasons at the discretion of Authblue. The duration of such unavailability may be any length, but may, in many cases, last a few minutes to two hours. Authblue is not required to give any notice of unavailability, but Authblue may, at their discretion, give advance notice of unavailability when they able. Authblue will attempt to schedule any planned downtime during off peak hours between 12:00 am and 4 am Indian Time.

6.d User will not post any content that (a) infringes any third-party intellectual property rights (including copyright, trademark, patent, and trade secrets) or other proprietary rights (including rights of publicity or privacy); (b) constitutes libel or slander or is otherwise defamatory; or (c) is counterfeited, illegal, stolen, or fraudulent.

6.e Any report, opinion, statement of expectation, forecast or recommendation supplied by the Vendor as part of the Services is solely relied upon the Vendor and Authblue is not liable for the authenticity of the report.

6.f User may terminate his or her account at any time by informing Authblue using an approved method. Users are however, required to clear any pending dues before such a termination.

7. Other Policies And Guidelines For Both Vendors And Users

7.a Authblue’s Role. Authblue provides an online software platform for third-party Vendors (“Vendors”) and Users (“Users”) to complete transactions for the sale of Services that are not prohibited by the Procedures. Authblue is involved in the actual transaction between Vendors and Users and plays the role of intermediary for any transactions made on the platform. Vendors will send the background verification reports to Authblue. Authblue will not modify those reports in any manner and will send the same to Users. However, Authblue is free to use those reports for improvising the platform and better Users experience at its discretion from time to time. However, Authblue does not cross-sell any of the vendor reports.

7.b Rights Reserved by Authblue. Authblue retains the right to determine the content, appearance, design, functionality and all other aspects of the Site and its services (including the right to redesign, modify, remove and alter the content, appearance, design, functionality, and other aspects of the Site and the Service and any element, aspect, portion or feature thereof, from time to time), and to delay or suspend listing of, or to refuse to list, or to de-list at its sole discretion. Vendors and Users agree to immediately stop and/or cancel orders of their Services when instructed to do so by Authblue. Vendors are required to refund any User that has been charged for an order that Authblue stops or cancels pertaining to the refund policy

7.c Taxes. Vendor is expressly responsible for determining whether taxes apply to the transactions and to report, and remit the correct taxes to the appropriate tax authority. Authblue will also report and remit any taxes collected from the User. “Taxes” include all taxes and duties assessed, incurred or required to be collected or paid for any reason in connection with any Services offered by you on or through the Site.  All the invoices issues by Vendors and Authblue will be GST compliant.

8 Privacy

8.a Vendors and Users are responsible for reading and accepting the terms of Authblue’s Privacy Notice published on The Site, which is subject to change without notice. Vendors and Users should check the Privacy Notice frequently for changes. Authblue and its representatives may communicate with Vendor and Users in connection with their services, electronically and in other media, and they should consent to such communications. Some personally identifiable information about Vendor, including Vendor’s feedback and the email address associated with account, may be displayed on the Site and may be viewed by potential Users. Also some personally identifiable information about User including but not limited to name, email, organization may be shared with Vendors selected by the User while placing the order.

8.b Vendor will not, and will cause any of their affiliates not to, directly or indirectly disclose, convey or use any order information or other data or information acquired by them or their affiliates from Authblue or its representatives (or otherwise), except Vendor may disclose this information as necessary to perform obligations, provided that Vendors ensure that every recipient uses the information only for that purpose and complies with the restrictions applicable to you related to that information.

9 Indemnity/Limitation of Liability.

9.a. Indemnity and Defense. Vendor will defend, indemnify and hold harmless Authblue and its affiliates (and their respective employees, directors, agents and representatives) from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses arising out of any Claim that arises out of or relates to: (i) any actual or alleged breach of their representations, or obligations set forth in this document; or (ii) Vendor’s own website or other sales channels, the Services Vendors sell, any content they provide, the advertisement, offer, sale or return of any products they sell, any actual or alleged infringement of any intellectual property or proprietary rights by any products they sell or content they provide, or Vendor Taxes or the collection, payment or failure to collect or pay Vendor Taxes. For purposes hereof: “Claim” means any claim, action, audit, investigation, inquiry or other proceeding instituted by a person or entity.

9.b. Limitation of Liability. Authblue will not be liable for any damages of any kind, including without limitation direct, indirect, incidental, punitive, and consequential damages, arising out of or in connection with this document, the site, the services, the inability to use the services, or those resulti­ng from any services purchased or obtained or messages received or transactions entered into through the services

10 Disputes. Authbue urges Vendors and Users to cooperate with each other to resolve disputes arising out of any transactions. Authblue will provide all possible assistance to resolve such disputes.

11 Agreement Not to Compete with Authblue

By utilizing the Site and its services, you agree to not compete with Authblue’s business model, which includes, but is not limited to, the Site and the Services, for at least 2 years in or around any locality in which Authblue is operating its business model. Competing with Authblue in violation of the non-competition agreement, such as by creating and implementing a website providing services similar to the Site, shall subject you to an injunction and liability for lost profits, in addition to all other available legal remedies.

12 Applicable Law. The laws of the state of Telangana govern all of the terms and conditions.

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